Head of Sales Operations | Berkshire | £60k base + £20k bonus (£80k OTE)
Are you the person who makes a sales team better by holding them to a standard they come to value?
We’re partnering with an established, sales led B2B business to appoint a Head of Sales Operations reporting directly to the CRO. This is a right hand role with real authority, full leadership backing and a clear mandate: own the sales process, enforce it and prove it wins more deals.
This is not a reporting job. Reporting is a tool you’ll set up to run quickly so your time goes on driving behaviour, challenging the pipeline and improving outcomes.
What you’ll own
- One sales process across new logo, renewals and cross sell, held consistently across multiple sales teams including direct and channel
- Pipeline and forecast discipline, including signing off the commit to the CRO
- Intervention on low confidence deals, building and driving the plan to win
- Analysis of drop outs and pipeline leakage, turning findings into tested process improvements
- Identifying cross sell opportunities across the customer base and tracking them through to outcome
- CRM data quality, record ownership and the handover standard into customer success
How success is measured
Forecast accuracy, pipeline and CRM compliance, renewal quoting compliance, intervention coverage on low confidence deals, and sales performance against budget. These drive your bonus. Your first 90 day outcomes are agreed at offer stage, so you’ll know exactly what good looks like from day one.
What you’ll bring
- Proven ownership of the sales process in a sales led B2B business
- A track record of changing how salespeople behave, with the credibility to challenge senior sellers and bring them with you
- Strong commercial acumen
- Hands on Salesforce administration experience, able to build and fix reports and dashboards yourself
- Advanced Excel and confidence using AI tools to analyse sales data
- Energy, utilities or broker experience is a bonus, not essential
The details
- Individual contributor role with authority across the sales function
- Office based in Berkshire, with one day a week from home possible for the right person
- £60k base plus £20k performance bonus
- Open on title for the right candidate
It’s a tough gig, and that’s the point. If you’re commercial, resilient and know how to be a pain when it matters while earning a team’s respect, let’s talk.
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